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Privacy Policy

Last Updated: 01-01-2026

Welcome to Plus One IT. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Any details you voluntarily submit through contact forms, emails, or service inquiries

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Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the site

  • Cookies and usage data

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Client Data (For MSP Services)

When providing IT services, we may access system logs, device information, network details, and other data necessary to perform support tasks. This information is used solely to provide contracted services.

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2. How We Use Your Information

We use collected information to:

  • Provide and maintain our IT services

  • Respond to inquiries and support requests

  • Improve our website and user experience

  • Send updates, proposals, or important service-related communications

  • Secure our systems and detect potential threats

  • Manage client accounts and deliver contracted services

We do not sell your personal information to third parties.

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3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve our website. You can disable cookies through your browser settings, but some features may not function properly.

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4. Sharing Your Information

We may share information only in the following cases:

  • Service Providers: Third-party vendors who help operate our website or deliver IT services (e.g., cloud providers, monitoring tools), bound by confidentiality agreements.

  • Legal Requirements: If required by law, court order, or to protect our rights.

  • Client Authorization: When you explicitly request or authorize us to share information for service delivery.

We do not share information for marketing by third parties.

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5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no system is completely secure. We encourage clients to follow recommended best practices for device and network security.

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6. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Meet legal or contractual obligations

  • Resolve disputes

  • Maintain proper business records

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7. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the information we hold about you

  • Requesting corrections or updates

  • Requesting deletion of your information

  • Opting out of marketing communications

You can exercise these rights by contacting us at:
info@plusoneit.com

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8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

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11. Contact Us

If you have any questions about this Privacy Policy or wish to submit a privacy-related request, contact us at:

Plus One IT
info@plusoneit.com
If you'd like, I can customize this with your company’s name, contact info, or additional clauses (HIPAA, SOC 2, GDPR, CCPA, etc.).

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