About Us
Plus One IT is a Bay Area IT company based in Hercules, California, providing IT services and managed support to small and mid-sized businesses throughout the East Bay, North Bay, and greater San Francisco Bay Area. We work with organizations across Contra Costa, Alameda, Marin, San Francisco, Sonoma, Solano, and Napa counties and beyond.
​Our team brings nearly a decade of experience gained working with managed service providers (MSPs) throughout the Bay Area. This background allows us to deliver reliable technology solutions, fast response times, and consistent, high-quality support. Our growing client base reflects the trust we’ve earned by being responsive, dependable, and easy to work with.
​
Founded in December 2025, Plus One IT was created with a simple goal: to provide dependable IT services while building long-term, trusted relationships with our clients. We intentionally operate as a boutique, non-corporate IT provider so we can work closely with each business, deliver personalized support, and maintain the highest standards of service.
Mission
Many large IT companies are driven by investor expectations that prioritize revenue growth and cost reduction above all else. This often leads to clients being overcharged for routine projects and services, while technicians are pressured to prioritize speed over quality. Our approach is different. We choose to remain a small, dedicated team so we can focus on delivering high-quality, well-designed solutions that genuinely serve our clients’ best interests.
​
Our mission is to help businesses reduce IT costs while keeping their systems reliable, secure, and efficient. We provide expert guidance and practical recommendations to ensure technology stays aligned with business goals. We strongly believe cloud systems are the future of file hosting, and we help clients evaluate their existing infrastructure to determine whether moving to the cloud can lower long-term costs by avoiding expensive server replacements and ongoing maintenance.
Vision
We strive to continue delivering excellent support, ensuring both our clients and our technicians are satisfied and confident in the services we provide. Our goal is to never become a large corporate entity, but to stay focused on providing personalized, attentive care that keeps our clients’ IT running smoothly and their businesses thriving.
